Receipt and Reporting of Samples

Our Sample Receipt and Reporting Unit is the unit where the sample to be analyzed by our laboratory is received and recorded, the sample is transferred to the laboratory units in the appropriate quantity and conditions, and the report of the sample is given as a result of the analysis. Our sampling and reporting processes proceed in the following order. Samples delivered to our laboratory are received and recorded after visual inspection in terms of packaging, quantity and documentation. For situations outside the acceptance criteria regarding quantity and freight, it may be accepted by contacting the customer with a waiver statement. Recorded samples are delivered to the Sample Preparation unit to be prepared for analysis with laboratory codes without label information.

Sample Preparation: Samples that require preliminary preparation steps such as grinding are prepared and delivered under appropriate conditions to the appropriate laboratory section where analysis is required.

Return, Retention and Destruction: For samples requested to be returned by the customer during the sampling phase, the remaining parts and separated secondary samples after analysis are returned to the customer. Samples that do not require a return are stored under appropriate conditions, then secondary samples that have expired, or samples that are not timely returned by the customer despite a return request, are destroyed. The storage period of samples is limited to 3 months. In special cases, samples may be destroyed immediately upon notification to customers.

Analysis and Reporting: Analysis is carried out by the appropriate laboratory unit that will perform the required analysis. The results reported in writing to the sampling unit by the heads of the relevant laboratory departments are drawn up in the form of a report and delivered to the customer.

Click to access our analysis request form.