Collections Consultant Job at Upwork, San Francisco, CA

S1FyeW05ZGJJeGp0bHZuakNKREpQMGNEenc9PQ==
  • Upwork
  • San Francisco, CA

Job Description



Upwork has partnered with an Enterprise client, which empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence

They are seeking a highly disciplined, execution-focused Collections Consultant to manage complex, multi-year contracts through every stage of the invoicing and dunning process. This role is ideal for someone who thrives on urgency, understands how to influence outcomes in structured billing environments, and works within government/state collection cycle nuances.

Job Description

  • Manage collections for government and state contracts, including navigating budget cycles and contract renewal periods.
  • Own and execute the full dunning and follow-up process, including 30/60/90 day escalation workflows.
  • Track outstanding invoices and proactively engage with internal billing teams and Account Managers (AMs) to drive resolution.
  • Interpret contractual obligations to identify billing milestones and renewal triggers and ensure compliance with state-by-state guidelines.
  • Work within customer portals to resolve payment-related issues.
  • Advise billing teams on process improvements using data-driven methods

Qualifications

  • U.S.-based with prior experience managing government/state collections.
  • NetSuite ERP power user — you’ve lived in it, not just dabbled.
  • Solid foundation in contracts, obligations, billing milestones, and renewal cycles.
  • Deep familiarity with the timing of state payments, budget cycles, and the “creative” follow-ups often required.
  • Detailed-oriented mindset
  • A sense of urgency and execution while adhering to processes
  • A proactive mindset

Job Tags

Contract work,

Similar Jobs

Burger King

Hourly Shift Manager Job at Burger King

 ...to increase the restaurant teams capabilities and raise restaurant performance Every day, more than 11 million guests visit BURGER KING restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and... 

Go McPherson

Child Care Coordinator Job at Go McPherson

 ...YMCA & MRC of McPherson Kansas Job Description Job Title: Child Care Coordinator FLSA Status: Part Time Incumbent: Revision Date: September 30, 2016 Reports to: Child Care Director POSITION SUMMARY: Assists in implementing high quality Y-KIDS... 

The Fun Station - Family Adventure Parks!

Party Host Job at The Fun Station - Family Adventure Parks!

 ...the guest by name. Set up and/or clean up room for party/event. Earn hourly wage and tips! Job Requirements Ability to entertain / engage large groups of children. Has the ability to confidently host, speak to guests and parents with confidence and engage with... 

Rowan-Cabarrus Community College

Accounts Receivable Technician | Rowan-Cabarrus Community College Job at Rowan-Cabarrus Community College

 ...~ Associate Degree and one (1) year of experience in an accounting support function; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. About Rowan-Cabarrus Community College Rowan... 

NITELINES USA, INC

Quality Assurance Analyst (709348) Job at NITELINES USA, INC

 ...Georgia Technology Authority is looking for a Quality Assurance Analyst.The QA analyst is typically responsible for the testing phase of the production process to ensure that final products meet the company standards. Duties include identifying whether products are functional...