Job Description
Institution Security Officer III Campus Title: Institution Security Officer III
State Job Title: Institution Security Officer III
Department: Public Safety
Job Code: H13X32
FLSA Status: Non-Exempt
Funding: 7115-0100
Bargaining Unit: AFSCME
Job Type: Full-Time Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday, 7am to 3pm
Regular Days Off: Saturday and Sunday
Supervision Received: General supervision received by day Staff Assistant/Lieutenant, Assistant Director, and Director of Public Safety.
Supervision Exercised: None
Salary: $1,857.51 Bi-Weekly
General Statement of Duties: Assigned to foot-patrol in all buildings and grounds owned or leased by the University, opens and secures buildings and rooms within buildings, logging this information and notifying appropriate authorities of security and safety problems. Takes necessary action in an emergency to summon assistance, assists police officers and fire fighters, enforces University policies and provides escorts by foot or vehicle. May be assigned to supervise ISO IIs if requested by a supervisor. May maintain attendance records, if assigned.
Duties and Responsibilities: Duties include but not limited to: Essential: - Works primarily on foot patrol with vehicle patrol as assigned.
- Notifies appropriate authorities of security and safety concerns, takes appropriate action to mitigate (temporary or otherwise) the concern until the appropriate person can permanently solve the issue.
- Opens and secures buildings and rooms within the buildings.
- Takes necessary action in an emergency to administer first aid to the level trained.
- Summons assistance and assists police officers and fire fighters.
- Enforces University policies.
- Works with and assists University employees, students and guests in a cooperative manner.
- Attends and completes training as required.
- Provides dispatch coverage when necessary, answers phones.
- Uses radio systems to communicate with others.
- Prepares reports as required.
- Operates computer systems at dispatch (CJIS, Simplex, RAVE, Tritech, etc.).
- Manages parking enforcement and control; issues parking tickets and warnings, reserves parking spots or assists in lot and road closures, issues temporary parking permits.
- Assists the assigned Lieutenant with vehicle maintenance and upkeep.
- Assists in daily camera operations, including monitoring, making of discs, checking for functionality and other camera related tasks. Assists in the training of department members in the use of the camera system.
- Responsible for the daily schedule of the residential hall ISO's. This includes the posting and awarding of overtime.
- Provides escorts (usually vehicle) for visitors, students, faculty/staff who need them during the scheduled shift hours.
- All other duties as assigned by department supervisors.
Job Requirements:
Qualifications Required at Hire: - Ability to gather information through observing and questioning individuals, and examining records and documents.
- Ability to remain calm under stressful conditions, make decisions and use sound judgment.
- Ability to deal tactfully with people who are under physical and/or emotional stress.
- Ability to establish and maintain harmonious working relationships with others, including persons with different ethnic, cultural or economic backgrounds.
- Ability to understand, explain and apply the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
- Ability to exercise discretion in handling confidential information.
- Ability to give and follow oral and written instructions, prepare reports, and maintain accurate records.
- Ability to adapt to varying work situations.
Qualifications Acquired on Job: - Ability to complete a CPR/AED program offered by the Department of Public Safety.
- Thorough knowledge of departmental policies, procedures, and guidelines.
- Familiarity and understanding of University rules, regulations and policies relating to the job.
Minimum Entrance Requirements: - Applicants must have at least one year of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force, or in work involving the protection or security of buildings, equipment or people as a major duty, or
- Any equivalent combination of the required experience and the substitutions below:
Substitutions: - An Associate's or higher degree with a major in police science, law enforcement or criminal justice may be substituted for the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
License and/or Certification Requirements: - Must have a valid driver's license.
Additional Information:
Salary: Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage .
Employee Benefits: Benefits are an important component of an employee's total compensation package.
- Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
- Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
- Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
- Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
- Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage .
Disability Accommodations Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
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About Westfield State University
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.
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Job Tags
Permanent employment, Full time, Temporary work, Immediate start, Holiday work, Shift work, Weekend work, Sunday, Saturday, Monday to Friday,