Job Description

Mobile Crisis Outreach Program Coordinator

Reports to: MCO Program Manager

Location: Davenport, IA

Hours: Monday-Friday 8 am – 4 pm, In-Office

About Foundation 2 Crisis Services

Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today! 

Overview of the role

Manage daily coordination of the Mobile Crisis Outreach program within the Eastern Region according to agency policy and practice. Oversee the hiring and supervision of Mobile Crisis Outreach staff who coordinate and directly respond to individuals experiencing mental health related crisis. Participate in effective community outreach and education to ensure service delivery, knowledge of programs with partners and stakeholders. Maintain records for payroll, basic accounting, program data, documentation, billing, and scheduling needs. Participate in regularly scheduled conferences with internal staff, and Foundation 2 contracted agencies.

Monday through Friday, 8:00 AM to 4:00 PM.

Benefits

• The annual base salary range for this position is $45,000 per year to commensurate education and experience, plus our generous benefit package of $12,000 per year. Flexible benefit dollars can be used toward medical insurance and other benefits. Funds not used for benefits will be added to your paycheck as taxable income. To learn more about the Foundation 2 benefit package visit: https://bit.ly/F2Benefits
• Generous paid time off, including floating mental wellness days.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services’ matching contributions.
• Go to sleep at night knowing that work you did matters. Foundation 2 staff save lives every day.

Who you are:

• Compassionate. You have compassion for clients and a willingness to understand and exercise trauma-informed care practices.
• Flexible. You understand people are complicated and solutions often require a team approach.
• Organized. You possess strong organizational skills and can oversee daily responsibilities.
• Positive. You recognize the power of a positive attitude and have the desire to build positive relationships with coworkers and clients.
• Role model and leader. You are a mentor and compassionate leader who is excited about supporting staff and colleagues.

What you’ll do

• Manage daily coordination of the Mobile Crisis Outreach program within the Eastern Region according to agency policy and practice.

• Oversee the hiring and supervision of Mobile Crisis Outreach staff who coordinate and directly respond to individuals experiencing mental health related crisis.
• Participate in effective community outreach and education to ensure service delivery, knowledge of programs with partners and stakeholders.
• Maintain records for payroll, basic accounting, program data, documentation, billing, and scheduling needs.
• Participate in regularly scheduled conferences with internal staff, and Foundation 2 contracted agencies.

What you need

• Bachelor’s degree in a human service-related field required and 2+ years’ experience working within the mental health field preferred.
• 1+ years’ supervisory experience required.
• Ability to pass all background checks completed by Foundation 2.
• Must possess a valid driver’s license and be insurable by Foundation 2’s automobile insurance.
• High comfort with computers with ability to multi-task.
• Experience in crisis services preferred.
• Excellent writing and grammar skills.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Submit copy of college degree or transcript as required by licensure for personnel file.
• Education or training in trauma-informed care preferred.
• Experience in strength-based practices preferred.
• Knowledge/experience working in the mental health, substance use, and/or problem gambling field preferred.
• The ideal candidate possesses strong leadership skills, project management experience, and fosters a positive work culture within a trauma informed setting.

Your Application

We’re excited to hear from you! To join the Foundation 2 Crisis Services team, please email your resume and cover letter to [email protected]. No inquiries by phone. All questions will be answered during a pre-screening phone call. Resumes, applications, and cover letter accepted until position filled.

Foundation 2 is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.

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