Job Description

At Parcel Perform, we strive to exceed customer expectations by deeply understanding their business needs and delivering tailored solutions. We are seeking a motivated and experienced Solution Consultant to join our vibrant, growing Sales Americas team.

In this pivotal role, you will analyze our enterprise customers’ challenges and collaborate with our product, sales, and customer success teams to craft and implement impactful solutions.

This position will be a 100% remote role based in the United States.

WHAT YOU’LL DO

• Lead technical pre-sales exercises with enterprise customers during the sales process, providing solutions assurance, ensuring our proposals meet our customer’s business requirements and align with our technology strategy & standards
• Prepare RFP responses and support our sales teams in product demonstrations and sales pitches
• Lead design of creative solutions from conception to delivery, shaping our customers’ thinking
• Supporting Parcel Perform’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
• Developing and maintaining a deep understanding of Parcel Perform’s products and solutions to demonstrate the value of our offerings
• Provide technical solution insights to existing & new customers on Parcel Perform’s Solutions and Offerings
• Work as a part our global team to build and enhance product and technical knowledge by sharing customer insights and solutions across different teams

WHO WE’RE LOOKING FOR

• Bachelor’s degree in Business, Software Engineering, Computer Science, or equivalent practical experience.
• Minimum 3–5 years in engineering/solutions architecture, pre-sales, or business analysis roles, with a demonstrated interest in technical pre-sales that combines customer-facing, commercial, and technical skills.
• Prior relevant experience working with SaaS platforms within the ecommerce/logistics industry will be highly valued.
• Exceptional oral and written communication skills, with the ability to explain complex topics to both technical and non-technical audiences at all levels.
• Hands-on experience working with APIs, strong technical understanding, and a commitment to continuous learning and skill development.
• Creative thinker with strong problem-solving abilities, capable of working independently and collaboratively in an international work environment

WHAT YOU WILL RECEIVE IN RETURN!

• The opportunity to work in a fast-growing, exciting and innovative business that will revolutionize the e-commerce logistics industry. You will be the needle of success on the growth of a global product that will become a key platform behind successful e-commerce logistics operations worldwide.
• The ability to continuously learn and develop in an international team environment with you being a critical driver of our event initiatives. You will work closely within the Solution Consulting team and cross-functionally with other departments.
• An environment where everybody focuses on continuous growth. We work with you on your strengths and weaknesses to further your own personal development.
• Attractive benefits include remote working, unlimited leave policy, employee stock options scheme, uncapped commission scheme, quarterly team meet-ups, choice of Apple Macbook or Lenovo Laptop, and many more!

ABOUT US

Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management.

Built on the industry's most comprehensive data foundation, our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive. We offer end-to-end solutions with a future-proof approach, guiding businesses along a best-practice path for rapid time-to-value and long-term success.

Our global reach and extensive carrier network make us the ideal partner to fuel growth for ambitious e-commerce businesses, marketplaces, and top-tier 3PLs worldwide, such as Nespresso, Shopify, Zalando, Puma, Wayfair, Geodis, and Overhaul.

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